How we work
Small proof first. Never a big bang.
Most automation projects fail the same way: someone sells a large transformation, it takes six months, and by the time it lands the business has moved on. We work in the opposite direction.
Audit
We look at how your business actually runs, not how the org chart says it runs. Where do enquiries arrive? Who retypes what? What gets forgotten when everyone is busy? The free website audit is the fast version of this; the real one is a conversation.
You get: A ranked list of what could be automated, with the value attached.
Prioritise
We rank by value and effort and pick the fastest meaningful win. Not the most impressive thing, and not the biggest project. The one that proves the idea quickest, because you should not have to take a large bet on a company you have just met.
You get: One clearly-scoped automation with a fixed price and a date.
Build
We build it on top of the tools you already use. You see it working before it touches a real customer. We are explicit about what the automation is allowed to do on its own and what it must escalate to a human.
You get: A working automation, tested, with you signed off on its limits.
Prove
We measure the specific thing it was supposed to change. Response time, no-show rate, days-to-payment, hours spent. If it did not move, that is our problem to fix, not a lesson for you to absorb.
You get: Evidence it worked, or a fix. Not a slide deck.
Extend
Once it is earning, we do the next one. Automation compounds: each system you connect makes the next one cheaper to build. But it compounds from something that works, not from a twelve-week transformation programme.
You get: The next automation, and the one after that.
What we promise
- ✓Fixed price against a defined outcome, never an hourly rate
- ✓You own everything we build, including the right to take it elsewhere
- ✓We build on your existing tools rather than migrating you
- ✓A human stays in the loop wherever a mistake would be expensive
- ✓We tell you the running costs up front, not in month two
Why not hourly?
Because hourly billing puts us on opposite sides: we get paid more for taking longer, and you want it done quickly. Pricing per outcome means the incentive to be fast and to get it right the first time is ours, not yours.
It also means you know what it costs before you commit, which is the whole point.
See what your business could automate
Drop in your website and get a free, tailored automation audit in about 30 seconds. No signup, no sales call required.