Custom AI agents
AI agent development for UK businesses
Agents that do a job end to end, not a chatbot that deflects. Trained on your services, plugged into your tools.
The problem
Most 'AI' offered to small businesses is a chat widget bolted onto a website that answers three questions and hands off to a human anyway. That is not an agent. An agent takes a task from start to finish: it reads the enquiry, understands what the customer wants, checks your availability or pricing, does something in a real system, and reports back.
What we build
Trained on your actual business
We ground the agent in your services, prices, coverage area, policies and tone of voice, so it answers like your best employee rather than a generic assistant.
Connected to your systems
An agent is only useful if it can act. We connect it to your calendar, CRM, job-management software, inbox and payment tools so it can actually book, update and send.
Guardrails and human handover
We define exactly what the agent is allowed to do, what it must escalate, and when a human takes over. It never invents a price or a promise it cannot keep.
Monitoring and improvement
Every conversation is logged and reviewable. We tune the agent on real transcripts so it gets measurably better, and you can see what it handled.
What changes
- ✓Every enquiry answered in under a minute, day or night
- ✓Qualified leads land in your calendar instead of your inbox
- ✓Staff stop retyping the same answers
Tools we work with
We build on top of what you already use. If your tool is not listed, it almost certainly still works: ask us.
Who this is for
Trades & home services
Catch the calls you miss on a job, quote before the competition, and get paid without chasing.
🩺Clinics & healthcare
Fill the diary, cut no-shows, and take the pressure off a front desk that cannot answer every call.
⚖️Professional services
Automate intake, document chasing and inbox triage, without cutting corners on confidentiality.
Questions
How is this different from a chatbot?
A chatbot answers questions. An agent completes tasks. It can check your diary, book the appointment, send the confirmation, update your CRM and notify your team, all without a person touching it.
Will it make things up?
We constrain the agent to your approved information and give it explicit rules about what it may and may not say. When it is not confident, it escalates to a human rather than guessing. Pricing and commitments are always drawn from your real data, never invented.
Do we own it?
Yes. The automations, prompts and integrations we build for you are yours. You are not renting a black box you can never leave.
Other things we build
See what your business could automate
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