Lead capture & missed calls
Lead capture automation and missed-call text back
Answer every enquiry in seconds and text back every missed call, so the job does not go to whoever picked up first.
The problem
If you are on a job, on a ladder or with a customer, you cannot answer the phone. The caller does not leave a voicemail. They ring the next business on the list. You never find out that you lost the work, so it never shows up as a problem, and it happens every week.
What we build
Missed-call text back
The moment a call goes unanswered, the caller gets a friendly text: 'Sorry we missed you, we're on a job. What do you need and when?' Most people reply. The conversation continues in text, where you can answer between jobs.
Instant enquiry response
Web forms, WhatsApp, Facebook and Instagram messages all get a real reply within a minute, qualified and logged, instead of sitting unread until the evening.
Automatic follow-up
Leads that go quiet get a polite, timed sequence over SMS and email until they book or opt out. No lead is ever forgotten because you were busy.
One place for every enquiry
Calls, texts, web forms and social messages all land in a single inbox with the context attached, so nothing is missed and nobody answers twice.
What changes
- ✓Missed calls turn into text conversations instead of lost jobs
- ✓Enquiries answered in under 60 seconds, including out of hours
- ✓Cold leads chased automatically until they book or opt out
Tools we work with
We build on top of what you already use. If your tool is not listed, it almost certainly still works: ask us.
Who this is for
Trades & home services
Catch the calls you miss on a job, quote before the competition, and get paid without chasing.
🩺Clinics & healthcare
Fill the diary, cut no-shows, and take the pressure off a front desk that cannot answer every call.
🍽️Hospitality & salons
Take bookings without tying up staff during service, cut no-shows, and turn regulars into reviews.
Questions
How quickly does the missed-call text go out?
Within seconds of the call ending. Speed is the entire point: the customer is still holding their phone and still has the problem.
Do I need to change my phone number?
No. We can layer this on top of your existing number so nothing changes for your customers or on your van and website.
Is automated texting legal in the UK?
Replying to someone who has just called you is a response to their enquiry, not cold marketing. For anything promotional we build in proper consent and opt-out handling to stay on the right side of UK GDPR and PECR.
Other things we build
See what your business could automate
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