Fixology

Hospitality & salons

AI automation for restaurants, salons and hospitality

Take bookings without tying up staff during service, cut no-shows, refill cancellations from a waitlist, and turn happy customers into reviews.

Sound familiar?

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Staff are stuck on the phone during the busiest part of service

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No-shows leave tables and chairs empty with no time to refill them

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Instagram and WhatsApp DMs are where bookings actually come from, and they go unanswered

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Regulars drift away and nobody notices until it is quiet

What we'd build for you

Bookings across every channel

Phone, web, Instagram and WhatsApp bookings all handled by the same system, so nobody is stuck on the phone mid-service.

No-show reduction and waitlists

Reminders with easy rescheduling, deposits where they are appropriate, and cancellations offered straight to a waitlist.

Rebooking nudges

Customers nudged to come back at the natural interval, and quiet periods filled with targeted offers instead of hope.

Review engine

Happy customers asked for a Google review at the moment they are happiest, which is what actually drives local discovery.

Works with what you already run

Google CalendarInstagramWhatsApp BusinessStripeGoogle Business Profile

We do not migrate you onto a new platform to suit us. We build on top of the software your team already knows.

The services this usually involves

Questions

Can it take bookings from Instagram DMs?

Yes, and for a lot of salons and restaurants that is where most enquiries actually arrive. Answering them within seconds instead of after service is usually the single biggest win.

Do deposits put customers off?

For most casual bookings, yes, and we would not use them. For high-value appointments and large groups, a small deposit changes no-show behaviour dramatically. We only apply it where the maths works.

Other sectors we work with

See what your hospitality & salons business could automate

Drop in your website. We'll read it and show you exactly what applies to you, with the hours and money attached.